At Frost Ware, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://www.frostware.pro (“Site”), in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit or interact with our Site:
a) Personal Information
Only when voluntarily provided, such as through contact forms or newsletter sign-ups:
- Name
- Email address
- Location (if provided)
- Other information you choose to share with us
b) Non-Personal Information
Automatically collected via analytics tools or cookies:
- Browser type and version
- IP address (anonymized where possible)
- Time of access
- Referring website
- Pages visited and interaction time
2. How We Use Your Information
We use collected information for the following purposes:
- To respond to inquiries or messages you send us
- To send newsletters or updates (only if you’ve subscribed)
- To understand how users interact with our content
- To improve the performance, security, and usability of our website
- To ensure legal compliance with Canadian data regulations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies and similar technologies (like Google Analytics) to enhance your experience on our Site. Cookies help us:
- Remember your preferences
- Analyze traffic patterns
- Understand general visitor behavior
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
4. Third-Party Services
We may use third-party tools to operate our Site (e.g., for email newsletters or analytics). These services are carefully selected and are required to comply with applicable privacy laws. Examples include:
- Google Analytics
- Mailchimp or similar newsletter platforms
These providers may store or process data in the United States or other countries. Where applicable, we ensure appropriate safeguards are in place.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. If you unsubscribe from our emails or request deletion, your data will be promptly and securely removed from our systems.
6. Your Rights
As a Canadian user, you have the right to:
- Access your personal data
- Request corrections to your personal data
- Withdraw your consent to data collection
- Request deletion of your personal data
To exercise these rights, please contact us at:
📧 [email protected]
We aim to respond to all inquiries within 10 business days.
7. Data Security
We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure. We encourage you to take steps to protect your personal data online.
8. Children’s Privacy
Frost Ware does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected such data, please contact us so we can promptly remove it.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed.